Sarah lives in a village within the borough and is a Chartered Quantity Surveyor. She first worked in the family business whilst at school, having a short break from estate agency to study Quantity Surveying at The University of Reading. After completing her Chartership Sarah returned with enthusiasm and the desire to expand M&M further. ''It is important to me that anyone that comes into contact with M&M, albeit a Seller, Buyer, Landlord or simply someone popping in to ask for directions, has a positive experience. Whilst the industry has changed over the years our focus on providing excellent customer service and putting our customers first has not. This can be seen in the amazing reviews our customers take the time to write. We are and always will be a 'people' business, our main asset are the team in the office who are all dedicated and driven to help our Clients however possible''
Christine began her career in Estate Agency in 1984 working as a ‘Sales Negotiator’ in a busy corporate office and has lived in the Gravesend area all her life. Christine takes great pride in the business and the service given to all clients. The other love of her life is her family, especially her three children and four grandchildren who take up most of her spare time.
Richard has worked in Estate Agency for over 13 years and is a real enthusiast when it comes to all thing’s property related. Richard takes great pride in the service he offers, which is exactly what you can expect from his team too. Richard is confident, approachable and works very hard for his clients to succeed with their moving needs. Outside of work Richard spends most of his time with his wife and daughter but also can be found on the golf course with Golf being his main hobby.
Gemma has been with the company since May 2013 having previously worked in the financial industry. Gemma has been awarded NFoPP Level 3 in Introduction to Residential Property Management Practice providing her with the knowledge she needs to run the busy, vibrant Lettings team. Gemma is a confident and experienced member of the team and ensures that all landlords and tenants are provided with the best level of service at all times. Outside of work Gemma spends her time with her active family walking the dog and being a football mum!.
Leah became an estate agent in January 2014, following in her mother’s footsteps. Having lived in the area for many years she is passionate about property and loves helping people move, priding herself on giving honest advice and first class customer service at all times. Leah has also completed her Level 3 Diploma in Property (Sale of Residential Property) plus NAEA LEVEL 1. When not at work Leah is a busy mum of two, if she is lucky enough to have any spare time she is a member of The National Trust, enjoys listening to Podcasts and walking the family dog.
Steph is here to make sure that our tenants have a dedicated port of call for any maintenance problems that they may experience and someone our landlords can trust to make sure their properties are well looked after and kept in tip top condition! Steph started her Tenancy Management career back in 2017, working for a corporate agency and then for an agency dealing with both professional and student lets. Steph has been awarded the NFoPP Level 2 Introduction to Residential Property Management Practice and believes working for an independent company has been the best career decision she's made as she is really able to make a difference and help people. When Steph isn't working hard to solve maintenance issues and assisting landlords, she loves to spend time with her loved ones including her tuxedo kitten Belle and Marley who she adores.
Joshua has been working as an agent for the past 6 years, having worked for both corporate and independent agents Joshua has said that working for an independent brings more of a friendly and helpful approach to customers. Joshua likes to spend time with his friends watching motor racing and taking city breaks.
Melanie joined the industry in 2019 having come from a customer services background. Her role within the team is matching our buyers with their perfect homes. She says she wishes she made the move 'years ago' as she thoroughly enjoys helping people, taking the stress away from what can be a stressful time. Out of work Mel is a busy Mum and enjoys spending time with her 3 children.
Francesca has been working in the property industry since 2016. Previously she worked as a Lettings Manager and successfully passed the NFOPP Technical award in Residential Property Management. In her new role as a Sales Progressor Francesca is dedicated to help alleviate any stress of worries from the vendors / purchasers by continually keeping in contact and providing informative updates until completion. When not at work Francesca attends fitness classes and enjoys spending time with her three children and family. .
Emma has worked for M&M since 2012 as a Letting Negotiator and since then has worked in all of our lettings roles - making her our 'Lettings Guru!' Emma now supports every team member in their roles, which means she not only gets to help tenants find their dream property but also help both tenants and Landlords post contract! Outside of work she is a busy mum and enjoys spending time with her family.
Robyn has been with M&M since 2016, joining the team as a property manager. Robyn has taken her exams in order to gain crucial knowledge of the lettings industry and has been awarded the NFoPP Level 2 Introduction to Residential Property Management Practice. In her spare time Robyn enjoys spending time with her family and baking delicious cakes! email@example.com
Jacob joined M&M at the end of 2021 as a Trainee Sales Negotiator whilst working towards a qualification for Business Administrator in Property Sales. Working previously in a sales environment, Jacob has said that working in sales has helped him approach customers more efficiently and effectively. Jacob enjoys going to the gym with his friends and running long distances..