Sarah lives in a village within the borough and is a Chartered Quantity Surveyor. She first worked in the family business whilst at school, having a short break from estate agency to study Quantity Surveying at The University of Reading. After completing her Chartership Sarah returned with enthusiasm and the desire to expand M&M further. ''It is important to me that anyone that comes into contact with M&M, albeit a Seller, Buyer, Landlord or simply someone popping in to ask for directions, has a positive experience. Whilst the industry has changed over the years our focus on providing excellent customer service and putting our customers first has not. This can be seen in the amazing reviews our customers take the time to write. We are and always will be a 'people' business, our main asset are the team in the office who are all dedicated and driven to help our Clients however possible''
Christine began her career in Estate Agency in 1984 working as a ‘Sales Negotiator’ in a busy corporate office and has lived in the Gravesend area all her life. Christine takes great pride in the business and the service given to all clients. The other love of her life is her family, especially her three children and four grandchildren who take up most of her spare time.
Gemma has been with the company since May 2013 having previously worked in the financial industry. Gemma has been awarded NFoPP Level 3 in Introduction to Residential Property Management Practice providing her with the knowledge she needs to run the busy, vibrant Lettings team. Gemma is a confident and experienced member of the team and ensures that all landlords and tenants are provided with the best level of service at all times. Outside of work Gemma spends her time with her active family walking the dog and being a football mum!.
Richard has worked in Estate Agency for over 12 years and is a real enthusiast when it comes to all thing’s property related. Richard takes great pride in the service he offers, which is exactly what you can expect from his team too. Richard is confident, approachable and works very hard for his clients to succeed with their moving needs. Outside of work Richard spends most of his time with his wife and daughter but also can be found on the dance floor with Ballroom and Latin dancing being his main hobby.
Joshua has been working as an agent for the past 6 years, having worked for both corporate and independent agents Joshua has said that working for an independent brings more of a friendly and helpful approach to customers. Joshua likes to spend time with his friends watching motor racing and taking city breaks.
Katie has been in the industry just over 2 years, working previously for a corporate agent and now experiencing the difference with an independent agent. Katie is very much enjoying her time in becoming a successful estate agent and loves helping people find their 'dream' home. Outside of work Katie also loves spending her time with her little boy, and socialising with her friends.
Melanie joined the industry in 2019 having come from a customer services background. Her role within the team is matching our buyers with their perfect homes. She says she wishes she made the move 'years ago' as she thoroughly enjoys helping people, taking the stress away from what can be a stressful time. Out of work Mel is a busy Mum and enjoys spending time with her 3 children.
Steph is here to make sure that our tenants have a dedicated port of call for any maintenance problems that they may experience and someone our landlords can trust to make sure their properties are well looked after and kept in tip top condition! Steph started her Tenancy Management career back in 2017, working for a corporate agency and then for an agency dealing with both professional and student lets. Steph has said working for an independent company has been the best career decision she's made as she is really able to make a difference and help people. When Steph isn't working hard to solve maintenance issues and assisting landlords, she loves to spend time with her loved ones including her tuxedo kitten Belle who she adores.
Robyn has been with M&M since 2016, originally joining the team as a property manager she now strives to place the best tenants for our landlords properties, matching their requirements for a long and happy let. Robyn has taken her exams in order to gain crucial knowledge of the lettings industry and has been awarded the NFoPP Level 2 Introduction to Residential Property Management Practice. If you're a first time renter and unsure of the process pop in to the office to see Robyn, she loves helping people and will run through everything you need to know. In her spare time Robyn enjoys spending time with her family and baking delicious cakes! firstname.lastname@example.org
Emma has worked for M&M since 2012 as a Letting Negotiator and since then has worked in all of our lettings roles - making her our 'Lettings Guru!' Emma now supports every team member in their roles, which means she not only gets to help tenants find their dream property but also help both tenants and Landlords post contract! Outside of work she is a busy mum and enjoys spending time with her family.
Carly joined M&M in 2001 when she moved to Gravesend. She initially worked in the Sales Department carrying out all the admin, she then went on to have two beautiful daughters and when she returned from maternity leave felt it was time for a change and moved to the lettings department.
Whilst Elleese only entered the lettings industry in 2019 she is extremely experienced in dealing with clients on a day to day basis and as such already provides excellent customer services to all of our Tenants and Landlords. She is very welcoming with her bubbly and warm personality putting prospective tenants at ease when she helps them find their new home, go through referencing and eventually move in. Having only been with the company for a matter of months, she has soaked up knowledge like a sponge and already has glowing reviews from our tenants. In her spare time Elleese makes the most of visiting her family in Spain!